Last Updated: 06/01/2025
Version: 1.1
About This Notice
This notice explains how Wilson and Keys Limited (“LouderLines”) handles your personal information when you subscribe to a creator’s newsletter through our platform.
For our full Privacy Policy, please visit https://www.getlouderlines.com/privacy-policy/ .
Who We Are
Data Controller: Wilson and Keys Limited
Location: Ireland
Contact: privacy@louderlines.com
What Information We Collect
When you subscribe to a newsletter, we collect:
| Information | Why We Need It |
|---|---|
| Email address | To send you the newsletters you requested |
| First name (optional) | To personalize your emails |
| Subscription date | To track when you subscribed |
| Email preferences | To send at your preferred frequency |
| Consent record | Legal proof that you opted in |
How Your Data Is Used
Your data is used to:
- ✅ Deliver newsletters from the creator you subscribed to
- ✅ Allow the creator to personalize content for you
- ✅ Track email opens and clicks (to improve content)
- ✅ Comply with email marketing laws
Your data is NOT used to:
- ❌ Send you emails from other creators (unless you subscribe separately)
- ❌ Share your email with third parties for marketing
- ❌ Sell your personal information
Artist Integrations with Third-Party Services:
The artist you subscribe to may use third-party automation tools and services (such as Zapier, Make, or similar platforms) to manage their communications and subscriber relationships. When an artist enables these integrations, your subscription information may be transmitted to external services at the artist’s direction.
Data that may be shared includes:
- Your email address
- Your first name (if provided)
- Your subscription preferences
- Your subscription status
These transfers are initiated and controlled by the artist, who acts as the data controller for your information. LouderLines facilitates these transfers at the artist’s instruction but does not control how third-party services use your data once received.
If you have questions about whether an artist uses integrations or how your data is handled by third-party services, please contact the artist directly.
Who Sees Your Data
| Party | Access |
|---|---|
| The Creator | Can see your email, name, and subscription status |
| LouderLines | Processes data to deliver emails |
| Email provider (Mailtrap) | Sends emails on our behalf |
Your Rights
As a subscriber, you can:
Unsubscribe
Click the unsubscribe link at the bottom of any email. It’s immediate and permanent (for that creator).
Access Your Data
Request a copy of the data we hold about you.
Delete Your Data
Request deletion of all your subscriber data.
Correct Your Data
Update your email preferences or name.
Data held by third-party integrations:
If the artist you subscribed to has used integrations to export your data to third-party services, you may need to contact the artist directly to ensure your data subject requests (such as deletion requests) are fulfilled across all systems where your data is held. LouderLines can confirm what data we hold and process requests relating to our systems, but we cannot access or modify data held by external services the artist has connected.
To exercise these rights:
- Use the link in any email footer
- Visit https://www.louderlines.com/subscriber/privacy-request
- Email privacy@louderlines.com
How Long We Keep Your Data
| When | What Happens |
|---|---|
| While subscribed | Your data is active |
| After unsubscribe | Data deleted within 30 days |
| Consent records | Kept for 7 years (legal requirement) |
Contact Us
Questions about your data?
Email: privacy@louderlines.com
Complaints?
You can contact the Data Protection Commission (Ireland):
Website: www.dataprotection.ie
For complete details, see our full Privacy Policy.
